Privacy Policy
Last updated: May 2026
Information We Collect
When you make a purchase or create an account at Maison Atelier, we collect information necessary to process your order:
- Name and email address
- Shipping and billing address
- Order history and product preferences
- Device and browser information for site optimization
How We Use Your Information
We use your personal information exclusively to:
- Process and fulfill your orders
- Communicate about your bespoke commissions
- Send order updates and shipping notifications
- Improve our website experience and product offerings
- Send marketing communications (only with your explicit consent)
Data Protection
We implement industry-standard security measures to protect your personal data. All transactions are encrypted, and we never store payment card details on our servers. Your data is processed in compliance with GDPR and applicable data protection regulations.
Cookies
We use essential cookies to maintain your shopping cart and session. With your consent, we also use analytics cookies to understand how visitors interact with our site. You can manage your cookie preferences at any time through your browser settings.
Third-Party Sharing
We do not sell your personal information. We share data only with trusted service providers necessary for order fulfillment (shipping carriers, payment processors) and only to the extent required for their specific services.
Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us at concierge@maisonatelier.com.
Contact
For any privacy-related inquiries, please reach out to our team at concierge@maisonatelier.com.