Commissions & Inquiries

Have a concept for a hand-painted piece? Tell us your vision. Every commission begins with a one-on-one conversation between you and the artisan who will paint your piece.

Get in Touch

vandalmadesupport@gmail.com
We respond to every inquiry within 24 hours.

Commission Timeline

Footwear commissions: 1–2 weeks.
Standard size leather jackets: 6–8 weeks.
Made-to-measure jackets: 8–12 weeks.

What to Include

Tell us the design concept, the product type (footwear or leatherwear), your size, and any reference images. The more detail, the better we can bring your vision to life.

Frequently Asked Questions

The Atelier Protocol

How long does standard production and shipping take?

Every item is crafted entirely to order. Production is 1–2 weeks for footwear, 6–8 weeks for standard size leatherwear, and 8–12 weeks for tailored (made-to-measure) orders. Shipping is complimentary on orders over €300; otherwise, rates vary by region. Delivery takes 4–15 business days depending on your location.

Is the hand-painting durable? Will it crack or wash off?

We work exclusively with professional leather acrylics mixed with advanced flexible bonding agents. Each piece is sealed with a scratch-resistant, water-repellent UV protective varnish. They are fully wearable and highly durable under normal conditions.

Can I return or exchange my order?

Footwear sales are final once the correct size and design have been delivered. If we made an error — wrong size shipped or incorrect design — we will make corrections at no additional cost. Leatherwear is not a final sale: for made-to-measure orders, we build and ship a plain, unpainted "test" jacket first so you can verify fit and quality. Once approved, you ship it back and our artisans complete the tailoring and custom artwork. However, we cannot offer a return on a handmade, hand-painted jacket if the order was fulfilled exactly as requested.

Do you accept private custom commissions?

Yes. We accept a limited number of bespoke commissions each month. You can pitch your vision through the custom commission form on our Contact page, and our master artisans will collaborate with you to create your 1-of-1 masterpiece.